Shipping Policy

At Kayacraft, we aim to deliver your orders safely and on time. This Shipping Policy explains our order processing and delivery practices.

1. Order Processing

Orders are generally processed within [X–X business days] after successful order confirmation and payment verification.

Orders placed on weekends or public holidays may be processed on the next working day.

2. Delivery Timelines

Once dispatched, orders are generally delivered within [X–X business days], depending on the delivery location, courier availability, and other logistical conditions.

Delivery timelines are estimates and may vary due to weather, public holidays, courier delays, incorrect address details, or circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout. Any free-shipping offer will be subject to the terms mentioned on the website.

4. Order Tracking

Once your order has been dispatched, tracking details may be shared through email, SMS, WhatsApp, or other available communication channels.

5. Incorrect Address

Customers are responsible for providing accurate delivery details. Delays or additional charges caused by incorrect or incomplete address information may be the customer's responsibility.

6. Delayed or Undelivered Orders

If your order is delayed or marked as undelivered, please contact our customer support team with your order number. We will coordinate with the delivery partner to assist you.

7. Damaged Package

If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible and share clear photographs or an unboxing video, where available.

8. Contact Us

Email: kayacraftayurveda@gmail.com
Phone: +91 9339413134